Privacy Policy

1. Introduction

Muddlers Mobile Bar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile bar services in Cyprus.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (phone number, email address)
• Event details (date, location, number of guests)
• Payment information (processed securely through third-party providers)
• Dietary restrictions and cocktail preferences
• Communication history with our team

2.2 Automatically Collected Information

• Browser type and version
• IP address and geographic location
• Pages visited and time spent on our website
• Device information (mobile/desktop, operating system)

3. How We Use Your Information

We use your information to:

• Process and fulfill your event bookings
• Communicate about your event details and requirements
• Send quote confirmations and invoices
• Improve our services and customer experience
• Send promotional offers and event updates (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers (payment processors, event venues) necessary to deliver our services
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure payment processing
• Regular security assessments
• Access controls and authentication

6. Your Rights (GDPR Compliance)

Under GDPR and Cyprus data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to processing for marketing purposes
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at muddlersmobilebar@gmail.com

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality, while analytics cookies help us improve our services.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Event booking information is typically retained for 7 years for tax and legal compliance purposes.

9. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: